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March 18, 2018

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What is a grievance procedure?
Updated On: Jan 16, 2014

Your union contract will entitle you to the use of specific procedures and assistance should you have a grievance about your job description, salary, working conditions, promotions (or lack of), or other job related areas.

Once you have accepted your contract, you become a union member.  All eligible employees then elect representatives called shop stewards who serve logical groups of employees.  The union will conduct classes so that the shop stewards will fully understand what specifically constitutes a grievance, and how to handle the various steps in the grievance procedure.

When a problem arises that you feel you cannot or do not wish to handle yourself, you may present it to your delegate.

Your steward will then present your grievance to your supervisor (you may participate if you wish).  If the problem is not resolved at that stage, a union representative will assist in presenting the grievance to management.  Should no satisfactory resolution come from that meeting, the grievance will be presented to an impartial third party, known as the Arbitrator, for arbitration proceedings.

The arbitration is conducted in much the same manner as a courtroom procedure and the union will assist you with the legal counsel.  The decision reached by the arbitrator is binding; both sides are obligated to accept the decision.

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